Release Notes: V1.140 (and all prior Release Notes from V1.114)

Version 1.140

Enhancements

• Enhanced Search with a new Type selector (All, Asset, Cases, Customer, Depot, and Service Events) that limits results to the type of record you are looking for. The option to open a case directly has been changed to work with a Case Number or an RO Number and is only available when the selected Type is All or Cases.

Version 1.138

Enhancements

• Enhanced tables on the Service Events, Assets, Depots/Customers, and Search pages with consistent column widths and spacing, truncating long values with a hover tooltip for the full text instead of stretching rows or wrapping headers.
• Enhanced the Depot Groups and Customer Groups tab with a Collapse All / Expand All button to toggle every group at once instead of one at a time.

Version 1.136

Enhancements

• Enhanced Preferences to let you set custom labels for fault severity levels. The new label will appear across the dashboard, alerts, and filters for that severity level.
• Enhanced the Depot Details page to show the FMS ID and email address directly in the header and added an FMS ID column to the Depots page.
• Enhanced Asset Meter Readings on the Asset page and Service Event to let users view odometer and engine hour meter history, as well as the date and time for the current reading.
• Enhanced the Depots and Customers Group pages with collapsible groups, so each group can now be expanded or collapsed and shows the total number of depots or customers, assets, and locations, along with the overall group count.

Fixes

• Fixed an issue where clearing Depot filters on the Service Events page did not persist, causing the filters to reappear after navigating away and back.
• Fixed an issue where a Service Event could be submitted to a Service Provider even when none of that provider's users had External Visibility enabled; you'll now see a message that the provider isn't currently available and to select a different one.
• Fixed an issue where alerts (recalls, campaigns, faults, and maintenance items) disappeared once linked to a service event — even if the manufacturer was still reporting them. Alerts now remain visible under Open or Linked Alerts, showing their linked service event and a warning if that event was completed without the underlying issue being resolved.

Version 1.135

Enhancements

• Enhanced the General Search page so users can now show, hide, and reorder columns in the table view, with their preferences saved per user.
• Enhanced the Assets and Service Events pages so advanced filters can now be minimized, defaulting to a single row when many filters are selected, with the option to expand or collapse the list as needed.

Fixes

• Fixed an issue in General Search where the Cases column didn't show completed cases, causing a Case match to not open in a new tab with the option to open a matching case in a new tab turned on.

Version 1.134

Enhancements

• Enhanced the Depots page to now show 50 results per page instead of 20.
• Enhanced sorting on the Asset column of the Service Event page to match the displayed asset identifiers.
• Enhanced the Assets page Advanced Filters to include a "None" option for Case Repair Status, so assets with no repair status can be filtered.
• Enhanced the product so that if a new version of the application is available, you will receive a notification that the application needs to be updated instead of having to clear the browser cache.

Fixes

• Fixed an issue where clicking a "View Service Event" link in an email notification could redirect users to the home dashboard after logging in instead of the service event.
• Fixed an issue where the Faults by Severity panel on the Home screen displayed all severities regardless of team configuration; it now only shows the severities enabled in Preferences and is hidden entirely if Fault Severity is turned off.
• Fixed an issue where the service provider search list would jump back to the top or hide already-loaded results while scrolling, instead of loading the next set smoothly.

Version 1.133

Enhancements

• Added the ability to search for RO Number in the General Search. 
• Improved sync between the Platform and the Depot Page so that newly created Depots now appear immediately.
• Added the ability to automatically open a Case in a new tab from General Search when 'If the result matches a case number, open case page' is checked and the number entered matches a Case.
• Adding the following columns to the Service Events page and Service Events CSV File: Follow-up Time and Assigned To.

Version 1.132

Enhancements

• Added the ability to search for depots by Name, City, and Depot Group on the Depot page.
• Added the ability to search for service event number, case number, service request number, VIN, or Unit on the Service Event page. 
• Enhanced Email Notifications by adding the ability to receive notifications for Only Service Events I watch or All Service Events.
• Enhanced the Service Event so that when a Case is created that results in an auto-created Service Event, the Service Event creator reflects the user who created the Case instead of the API user.
• Improved the consistency and readability of Asset Type labels across the application. 
• Improved the spacing for the Service Provider information column on the Service Events Page. The column will now have a uniform width, and if the information exceeds the width, a hover tooltip will display the information exceeding the column width.

Version 1.131

Enhancements

• Enhanced the Service Events page by adding Asset advanced filters. You may now filter Service Events by Asset Type, Year, Make, Model, Engine, and Fleet Info.
• Enhanced the Service Events page by adding the following columns: Fleet Status, Dealer Repair Status, and Complaint. The downloadable CSV File had the following columns added: Overdue, Service Provider Address, Status, Created by, Service Request Status, Fleet Status, and Dealer Repair Status. The CSV file now downloads all columns regardless of the visible settings on the Service Event Page.
• Improved the timing of maintenance, fault, and telematics-device updates to appear in near real-time.

Fixes

• Changed the program so that if you are viewing an estimate link generated by Case, when you go back to Sentinel, you will be prompted to log in. Previously, this would cause the user to have to log out before they could log in.
• Corrected an issue where clicking a service event link from an email alert gave an error instead of opening the Service Event.
• Changed the Search bar text on the Asset page to no longer persist once you leave the Asset page.
• Fixed an issue where Depot/Depot Group assignments were not removed when a team member was removed from the team. 

Version 1.130

Enhancements

• Increased the page size to 50 for the Assets and Service Events pages.

Version 1.129

Enhancements

• Added Engine as an Advanced Filter field below Model on the Assets page.
• Enhanced Service Event creation so that when a Service Provider is selected that does not have any users set to receive the request, the following error will be displayed: "The Service Provider is not currently available for accepting requests. Please select a different provider."
• Enhanced the General Search and Asset search to look for at least three characters anywhere in the text for the fields Serial Number, Chasis ID, and Engine Number, and at least 1 character anywhere in the text for the field Unit Number.

Fixes

• Corrected an issue where creating a Service Event in some cases would result in a conflict error message.
• Corrected an issue where the Assets by Active Alert Type on the home page were incorrectly filtered on values entered in the search field on the Assets page.
• Corrected an issue where a case that was closed and re-opened reported the status as cancelled on the Service Event.

Version 1.128

Enhancements

• Added the field Complaint to the Service Events CSV export file.

Fixes

• Corrected an issue where closed cases could show as open on the Assets->Work in Progress Tab.

Version 1.126

Enhancements

• Added the column Estimate Total to the Service Events page and the Service Event CSV Export.
• Enhanced the Depot selector to support teams with more than 50 depots.
• Implemented persistence for Depot and Depot Group Selections on the Assets and Service Events pages.

Version 1.125

Enhancements

• Added the following fields to the Asset CSV Export: Year, Make, Model, Engine, and Fleet Info. Also added City and State to the address field for Depot/Customer.
• Added the ability to access Insite. If the user has the reports permission in the portal, they can access Insite by clicking the menu in the upper-right corner of the screen.

Version 1.124

Enhancements

• Enhanced the Service Events page so that when filters, sort order, and grouping are applied, those preferences will be retained when the user logs out and back in or switches teams. The settings are stored per team per user.
• Enhanced the Service Event page CSV export to include the following columns: Serial, Chassis ID, Year, Make, Model, Engine, Fleet Info, Asset Type

Fixes

• Corrected an issue where if a fleet was using the legacy repair statuses, the Pending Approvals panel on the home page would display zero for service events with the Pending Approval repair status. 

Version 1.123

Enhancements

• Enhanced the following advanced filters with multi-select capability to provide a drop-down to select multiple filters at one time.
  • Service Event Advanced Filters: Created By, Assignee, Service Provider, Provider City
  • Asset Advanced Filters: Type, Year, Make, Model, Cost Center, Service Provider, Provider City, Team Member
• Added the ability to scope email notifications to assigned depots/depot groups for fleets and assigned customers/customer groups for service providers.
• Added the ability to group by Fleet Info on the Service Events page.

Version 1.122

Enhancements

• Added a new "Assigned to me only" filter control for Depots and Depot Groups. This allows you to filter Assets and Service Events by Depots or Depot Groups assigned to the logged-in user.
• Added the ability to disable/enable Scheduled, At Service, and Ready statuses on the Assets by Status panel on the Home screen. This is available for Administrators from the Team Preferences page.
• Added the Estimate Version column to the Service Events Page. This will display the current estimate version for the Case associated with the Service Event.
• Changed the tags for Service Events, Cases, and Service Requests in Search results and on the Service Event Details page so their primary interaction is direct navigation in a single click, rather than opening a collapsible/flyout panel.
• Clicking the Show Asset icon on the Asset panel will now open the link in a new tab.
• Enhanced the Asset Panel to show the last updated date for Warranty and the last updated date for Recalls.

Version 1.121

Enhancements

• Added Depot column to the Service Events page. Clicking the Depot will open the Edit Depot screen in a new Tab.
• Added the Case Updated date as a column on the Service Event Page.
• Added the ability to re-order the columns on the Service Events page.

Version 1.120

Enhancements

• Added a new column called PO Number. to the Service Events page This column displays the purchase order (PO) number associated with the case, if one exists. Clicking the PO Number will open the Case in a new Tab.
• If an Active Recall has an end date, we now display the end date on the Asset Page.

Fixes

• Corrected an issue where not all Depot groups were showing in the Depot Group filter on the Service Event Page.
• Corrected an issue where if the fleet status of a Case was set to Completed, which set the Service Event to Completed, but then the Fleet Status was changed to something like Working, the Service Event did not show as active.

Version 1.119

Enhancements

• Added the ability to hide/show columns on the Service Events page.
• Added RO Number column to the Service Events page. Will display the RO number associated with the Case for the Service Event. Clicking the RO Number will open the Case in a new Tab.
• Added the Case Created date as a column on the Service Event Page.

Version 1.118

Enhancements

• Changed the History Tab on the Asset Panel to now display a Service Event History and Fault History Tab showing all service events and fault history for the asset, with 10 items per page.
• Added an ETR column to the Service Events Listing page. This will display the Estimated Time of Repair as entered on the case associated with the Service Event.
• Added the field Closed by Location to the Service Events page. The column shows a Yes/No value based on whether the related Case was closed by the service location.
• Improved the spacing on the Service Event History to display more historical entries per page.
• Added Fleet Info filter to the Advanced Filters on the Assets page.
• Enhanced advanced filters for status fields with multi-select capability to provide a drop-down to select multiple filters at one time on the Assets and Service Events pages.
• Enhanced automatic processing for the Fleet Status of Declined by adding the following:
  Add Declined as a selectable option under: Fleet Status/Automatic Service Event Updates section (accessible by Admin or Owner users). When Declined is enabled, any Service Event with a Case Fleet Status of Declined is automatically updated to Archived.
• Enhanced the Service Request to allow entering an optional PO number. If a PO Number is entered, it is included on the Service Request submission and will appear on the Case created from the Service Request. The PO number will be displayed as a read-only field in the Service Event Details for non-draft Service Events.
• Enhanced the visibility of advanced filters on the Assets and Service Events pages.

Version 1.117

Enhancements

• Enhanced the Service Events page to allow manual and automatic archiving of Service Events. 
  Manual: An In Progress service event will have an Archive button located beside the Watch button. Clicking the button will move the Service Event to Archived.
  Automatic: Configure when Service Events should be automatically marked Completed or Archived based on either Repair Status or Fleet Status in Preferences (accessible by Admin or Owner users).
• The Service Events page now stores the following attribute changes by user, ensuring they persist when leaving and returning to the page: Active Filters, Sort Order, and Grouping.
• Improved performance of the Service Events page.

Version 1.116

Enhancements

• Enhanced the global search results to highlight partial and full matches on Case number.
• Enhanced the Asset column on the Service Events page to display the same identifiers as set in the Preferences as follows: Primary Identifier 1, Primary Identifier 2, and the first two secondary identifiers.

Fixes

• Corrected an issue where the Advanced Filter Provider Network radio buttons were not returning results on the Service Events tab. Note: the Provider Network radio buttons are only available on Service Provider teams.
• Corrected an issue where discarded maintenance events were still being displayed as overdue.

Version 1.115

Enhancements

• Enhanced Service Events tab to allow sorting by the Elapsed Time column.
• Enhanced the global search by adding the ability to search for asset Make.
• Enhanced the global search to no longer require a prefix to search for Service Event Numbers, which will support partial service event number match and highlight matching results in the returned matches.

Version 1.114

Enhancements

• Enhanced the global search results to include an Engine column, which can be sorted ascending or descending.
• Implemented auto-refresh of the Service Events listing page to reflect Case and Service Request status changes in near real-time.

Fixes

• Fixed an issue where the bar containing the count, scroll left/right, and results pages was not always visible on the screen for the Service Events, Depots, and Customer Pages. This bar is now always visible.
• Fixed an issue where the global search did not find results when entering a service request number. The global search will now find matches based on the service request number for a service event.